You may want to trigger campaigns using
Adaptive Sequenced Messaging, posh speak for dynamic email that triggers based on how your recipient interacts with an original message.
For Example; You get an email and don't open it, so you get a follow-up with a different subject line a few days later. You get an email open it but you don't click on a link, you get a follow-up offering something for nothing. You get an email, open it, click a link and put something in your basket but don't complete a purchase. You get a follow up offering free P&P.
All this is planned before hand, set up in the system and then - abracadabra - happens by magic.
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